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Contact
Information
To email us click here.
(we are now using a contact form
to help reduce spam),
For a list of Fax numbers,
click here.
By
Telephone:
If you
are not yet a customer, dial: 0845 260 9050
For departmental direct
dial Telephone numbers, click here.
The main telephone number
is 0845 260 9040. This number is answered by a real person whenever
possible, however during busy periods, it will be
"auto-answered" by a computer! You will be offered 4
choices including "Hold for the Operator". It is not advisable
to hold for the operator as the operator is busy! If you do hold, you will
be entertained by a monotonous "beep-beep" for up to 45 seconds at
which time all the telephones that are not busy will ring and you will be
rescued!
The other 3 choices are:
Press 1 for Service. Choose
this option if you do have a maintenance agreement with us, and have a
fault you would like to log, or an IT related problem you would like to
discuss. If the Service department is busy you will be redirected to the
Service Administrator's voicemail. Leave a message and you will be
called back as soon as someone is available.
Press 2 for Sales. Choose
this option if you do not have a maintenance agreement with us, and have a fault
you would like to log, or an IT related problem you would like to discuss.
Choose this option if you would like a quotation for product supply &
installation, or for a maintenance or support agreement. If the Sales
department is busy you will be redirected to the Sales Administrator's
voicemail. Leave a message and you will be called back as soon as
someone is available.
Press 3 for Accounts. Choose
this option only if you have an accounts related enquiry. Do not
use this option if the other departments are busy and you don't like leaving
messages! If the Accounts department is busy you will be redirected to the
Accounts Administrator's voicemail. Leave a message and you will be
called back as soon as someone is available.
It is advisable to use
department direct dial telephone numbers.
Department
Telephone Numbers:
Service: (existing
customers) 0845 260 9020
Service: (new
customers) 0845 260 9050
Sales: ( all
enquires for product supply and installation, or maintenance and support
agreements) 0845 260 9050
Purchasing: 0845 260
9023
Accounts: 0845
260 9045
Contact Form:
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