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Network Installations

A complete "end to end" network design and installation service from the initial site survey & performance requirement determination, through cabling installation, network infrastructure hardware installation & configuration, server & client PC installation, client software & applications software installation, to the final commissioning, testing and documentation of the completed network installation.

Maintenance & Support

Flexible Computer Maintenance Agreements, which include: Hardware Maintenance, Operating System Support, Network Support, (Network Operating System & Network Infrastructure Support), Backup Software Support, Antivirus Software Support & Application Software Support.

Hardware Maintenance: The standard Maintenance Agreement specifies a maximum response time and provides on-site repair with all parts, labour and travel costs included. Loan equipment is available if on-site repair is not achieved, to ensure that the client’s business is not affected by lack of facilities.

Software Support:  Flexible Software Support Agreements, which include: Operating System Support, Network Support (Network Operating System), Backup Software Support, Antivirus Software Support & Application Software Support to complement the Computer Maintenance & Network Infrastructure Maintenance Agreements.

Telephone & Remote Support provides telephone and remote assistance in the rectification of faults with software listed in the Agreement Schedule.

Ad-hoc Computer Repairs: As an alternative to the pre-paid Maintenance Agreement, a "pay as you go" or ad-hoc on-site hardware repair service including PC repairs, printer repairs and on-site repair of other peripherals and network infrastructure equipment can be provided.

Bronson Hawk

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Bronson Hawk & Associates is a trading name of Bronson Hawk Ltd